ConsumerAffairs Remote Jobs USA 2024 | Customer Care Representative

Karthik Ps By Karthik Ps
ConsumerAffairs Remote Jobs USA
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About ConsumerAffairs Remote Jobs USA 2024

ConsumerAffairs is a rapidly growing online marketplace where each month millions of consumers research purchases, connect with brands, transact, write reviews and stay up to date on important consumer news. Brands utilize our software-as-a-service platform to connect with customers, collect reviews and generate sales. ConsumerAffairs has a creative, driven and fast-paced entrepreneurial environment. We are looking for teammates that want to win, are self-motivated, high performing and who yearn to build something big.

ConsumerAffairs Remote Jobs USA 2024 Details

Company NameConsumerAffairs
Job RoleCustomer Care Representative
Job TypeFull Time
Job LocationRemote US
EducationHigh School Diploma
Career LevelEntry Level
SalaryNot Mentioned
Company Websitewww.consumeraffairs.com

Job Description For ConsumerAffairs Remote Jobs USA 2024

The Consumer Advocate conducts phone review collection from customers of the ConsumerAffairs Accredited brands. The Consumer Advocate candidate has a high level of energy and the ability to communicate effectively over the phone.

Responsibilities & Expectations

Conduct quality phone reviews

  • Responsible for maintaining a high level of professionalism and establish a positive rapport with every consumer
  • Meet minimum word count for published reviews
  • Meet required metric for dials and reviews

Monthly/Weekly expectations

  • Prepare Calling report on assigned days
  • Update Review Center Dashboard on assigned week
  • Complete Monthly Recording highlights for auditing and performance management

Maintain reporting

  • Ensure accurate daily reporting for transcription & moderation
  • Correct/update needed contact information to ensure timely transcription/moderation

Requirements

Minimum Qualifications & Credentials

  • High school diploma

Hard Skills

  • Strong phone/verbal communication
  • Ability to multitask – Active listening while updating record
  • Basic Google Drive applications

Soft Skills

  • Customer focus and adaptability to different personality types
  • Ability to perform repetitive work on a daily basis
  • Obsessed with ensuring an exceptional customer experience – for both internal and external customers
  • Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently
  • Demonstrates a relentless focus on results with a commitment to deliver
  • Takes decisive action, and confidently changes course if unsuccessful
  • Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle
  • Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
  • Acts with urgency; delivers top results in hours and days instead of weeks and months
  • Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities

ConsumerAffairs Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your ConsumerAffairs Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a Blogger working remotely, and I have a deep passion for recruitment industry since 2015. Whether it's remote jobs, work from home jobs, make money, I'm constantly exploring and sharing my insights.

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