SportsRecruits Remote Jobs USA 2024 | Customer Success Specialist

Karthik Ps By Karthik Ps
SportsRecruits Remote Jobs USA
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About SportsRecruits Remote Jobs USA 2024

SportsRecruits is the leading sports recruiting network, connecting athletes, clubs, events, and college coaches in the recruiting process. The company’s network and tools are trusted by sports organizations such as the IWLCA, IMLCA, NFHCA, and Junior Volleyball Association. Every year, millions of connections are made in the network, resulting in commitments to the best academic and athletic institutions.

SportsRecruits is an equal opportunity employer and embraces diversity and equal opportunity on our team. Just like the student-athletes we support, we are trying to get better and stronger as a team everyday. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We truly believe that the more inclusive our team is, the better we can serve all student-athletes, as well as their families and coaches, who are pursuing their dreams!

SportsRecruits Remote Jobs USA 2024 Details

Company NameSportsRecruits
Job RoleCustomer Success Specialist
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$45,000 – $55,000 USD annually
Company Websitewww.sportsrecruits.com

Job Description For SportsRecruits Remote Jobs USA 2024

As a member of the Customer Success team, you will work directly with student-athletes, parents, club owners, directors, recruiting coordinators, and coaches to unlock the power of the SportsRecruits platform.

As a Customer Success Specialist, you’ll serve as the first point of contact for phone, email, and live chat inquiries in order to help customers achieve their goals on the SportsRecruits platform. You will closely assist our Customer Success Management team in the on-boarding and implementation process for our club and high school customers. If you read this, write the word popcorn in your response when asked what sets you apart from other candidates. The candidate best fit for this position is an effective and positive communicator with strong attention to detail, a phenomenal teammate, and capable of breaking down complex challenges into simple solutions.

Responsibilities:

  • Independently manage the daily workflow of on-boarding new, and renewing existing users to the SportsRecruits platform
  • Apply technical knowledge and creative problem solving to find efficient solutions to customer issues
  • Handle customer requests and raise issues to the appropriate team members
  • Analyze data to find opportunities to improve the product, build internal efficiencies as well as to troubleshoot customer issues
  • Serve as the voice of the customer and collect feedback to drive improvement in the product
  • Contribute to and help maintain existing and new customer-facing resources

Requirements:

  • 1-2 Years of Customer Success Experience
  • Passion for helping people
  • Excellent written and oral communication skills
  • Strong troubleshooting skills, analytical thinking, perseverance, and patience
  • Proficient in Microsoft Excel
  • Flawless attention to detail
  • Ability to prioritize multiple projects and deadlines
  • Strong desire to improve the experience of our users
  • Understanding of college recruiting and the high school and club sports space
  • Familiarity with software like Zendesk, Salesforce, and Gainsight is a plus
  • Experience in the college athletic recruiting process is a plus

SportsRecruits Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY DIRECT LINK !

We wish you the best of luck in your SportsRecruits Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a Blogger working remotely, and I have a deep passion for recruitment industry since 2015. Whether it's remote jobs, work from home jobs, make money, I'm constantly exploring and sharing my insights.

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